Terms & Conditions
The Win Guarantee
The promise, in one line: Apply for just 3 grants a month through Grant Wizard. If your organisation hasn't won by the end of your subscription year, we refund 100% of what you paid — no proof-of-rejection needed. We verify against public results.
1.
Who this applies to
1.1The Win Guarantee is available to subscribers on the Growth Annual plan.
1.2To be covered, your organisation must, at the time of subscribing, confirm that it: (a) is a legally registered entity; (b) operates in a sector for which grant funding is realistically available; and (c) is genuinely eligible to apply for the grants it intends to pursue.
1.3One guarantee, one organisation. The Win Guarantee applies to a single organisation, which you designate when your Growth Annual subscription begins. All qualifying submissions must be made on behalf of that organisation, and the guarantee is satisfied only by that organisation winning. Submissions made for — or wins by — any other organisation in your account do not count toward this guarantee. Operating multiple organisations does not create multiple guarantees or refund claims, and the designated organisation cannot be changed during your subscription year.
1.4The Win Guarantee is offered by Grant Master, the operator of Grant Wizard ("we", "us", "our").
2.
What you must do to qualify for a refund
To be eligible to make a claim at the end of your subscription year, all of the following must be true:
2.1Apply for grants consistently — about 3 a month. To qualify for a refund, submit at least 36 qualifying proposals for your designated organisation across your 12-month subscription period, distributed across at least 10 of your 12 subscription months. Months run from your subscription start date.
2.2Win-Eligible grants only. Each qualifying submission must be to an opportunity designated "Win-Eligible" in Grant Wizard at the time you submit it. A grant is Win-Eligible when it matches your organisation's profile and has a realistic acceptance pathway. Whether the funder publicly announces winners is your own check — submissions to funders that don't publicly announce still count toward your total; see Section 3 for how wins are recognised at claim time.
2.3Completeness check. Each submission must be a complete proposal — containing the core sections the opportunity requires (such as a needs statement, methodology, and budget where applicable) and meeting the opportunity's stated format. Grant Wizard shows each proposal's completeness status before you submit, so you can fix and resubmit anything incomplete. This is an objective completeness check, not a judgement of your proposal's merit.
2.4Submitted to the funder and marked in Grant Wizard. Grant applications are submitted on each funder's own website or portal — not through Grant Wizard. For a submission to count, you must: (a) export the proposal from Grant Wizard; (b) submit it to the funder; and (c) mark the proposal as "submitted" on your Grant Wizard dashboard.
2.5Late-cycle applications. Submissions you make in the final months of your subscription count toward your total even if the funder announces results after your subscription year ends. A win counts as long as it is publicly announced before your claim window closes (Section 4.1).
2.6Keep proof of each submission. Each qualifying proposal must have a proof of submission attached on your dashboard — a screenshot or photo of the funder's confirmation, your sent email, the printed/stamped application, or a postal/courier receipt — uploaded when you mark it submitted (replaceable within 7 days). Submissions without proof do not count toward your total. This proves you applied; it is separate from how wins are recognised (Section 3), where no proof of rejection is ever required.
3.
What counts as "winning"
3.1What counts. The guarantee is satisfied — and no refund is due — if your designated organisation, during your subscription year, receives any of the following from an opportunity you applied to through Grant Wizard:
- a grant award (any size);
- a cash prize from a pitch competition or grant challenge;
- acceptance into a fellowship (funded or not); or
- selection into a cohort or programme (funded or not).
3.2What doesn't count (though a finalist position, shortlist, or recognition may earn you a Win Reward — see the separate Win Reward program):
- being named a finalist or shortlisted without being selected;
- being "under consideration" or reaching a private interview round;
- private feedback from a funder;
- a waitlist position.
3.3No proof of rejection required. You are not required to produce rejection letters or proof of failure — the absence of your organisation from public results is sufficient. Wins recognised during your subscription year via the Win Reward flow are already on record and treated as satisfying the guarantee.
4.
How and when to claim
4.1Claim window. Your claim window opens on the final day of your 12-month subscription period and remains open for 90 days. Claims submitted after this window are not accepted.
4.2How to claim. Submit a claim through your Grant Wizard account, confirming that you met the conditions in Section 2 and that your designated organisation received no qualifying outcome as defined in Section 3.
4.3Verification. We verify your claim by checking funder public announcements. Verification is completed within 30 days of a complete claim.
4.4The refund. On a verified claim, we refund 100% of the annual subscription fee you paid, in the currency you paid in, via your original payment method where possible. If we cannot refund via that method (for example, the card has expired or the channel is unavailable), we will arrange an alternative route — typically bank transfer — and contact you to coordinate. Refunds complete within 14 business days of verification.
5.
What voids the guarantee
The guarantee does not apply, and no refund is due, if:
5.1you did not meet the conditions in Section 2, including the requirement to submit at least 36 qualifying proposals distributed across at least 10 of your 12 subscription months;
5.2your designated organisation was not genuinely eligible for the grants it applied to, or the eligibility information you provided when subscribing was materially inaccurate;
5.3you cancelled, downgraded, or did not maintain your Growth Annual subscription for the full 12-month period;
5.4a claim is found to be fraudulent or to misrepresent your submissions or outcomes, in which case we reserve the right to refuse the claim and terminate the subscription without refund; or
5.5you have initiated a chargeback, payment dispute, or other reversal of your subscription payment. A guarantee refund is conditioned on there being no open or completed payment dispute for the same subscription.
6.
General
6.1One guarantee per Growth Annual subscription, applying to your single designated organisation.
6.2You can always see where you stand. Your Grant Wizard dashboard shows your live progress toward the guarantee at all times — submissions counted, months covered, the eligibility status of each grant, and which organisation the guarantee covers. Nothing about your eligibility is determined only at claim time.
6.3Changes. We may update these terms from time to time. The terms in effect when you subscribed govern your subscription year and will not be changed to your disadvantage during it.
6.4Governing law. These terms are governed by the laws of the Federal Republic of Nigeria.
6.5Not a financial product. The Win Guarantee is a commercial service guarantee. It is not a financial product, deposit, or investment, and confers no entitlement to any return beyond the refund described above.